At HSSW, you'll find a variety of dogs, cats, and rabbits just waiting for a family like you. Please review the information below to learn more about our adoption process. And you'll find more details about adoption when you visit our Adoption Information page.
The adoption process
Step One: Viewing the Animals
Adoptions are completed in person at our adoption center. Appointments are not required. Animals can be viewed online or during regular hours, Tues-Sun, Noon-6:00 pm. Guests arriving to meet a specific animal should proceed to the adoption counter when arriving to speak with a member of our team. We do not offer wait lists or advance holds for pets.
Step Two: Meeting the Animals
You may request to meet up to two dogs or cats during your visit. Adoptable dogs (excluding puppies) will need to meet all individuals and other dogs who live in the adopter's household. To allow time for the adoption process, we are generally unable to accommodate adoption socials after 5:30 pm.
Step Three: Submitting an Application
If you're ready to adopt, the final step is to complete an application. An adoption counselor will be available to assist with any additional questions you may have as you finalize your adoption.
High-traffic and adoption promotions
During adoption promotions and other high-traffic times, we may modify our process to accommodate increased traffic. Instructions will be provided on-site to arriving adopters. Please speak with a member of our team if you have questions.
Adoption Promo FAQ
Q: How do I know if an animal on the website is available?A: We recommend coming to the shelter in person. Our website is as accurate as possible, but we can't verify adoptable status over the phone, via email or social DMs. Adopters may be waiting in line or meeting a pet, and pets are not removed from the site until an adoption is complete.Q: I've been calling and emailing and nobody is responding - what can I do?A: During high-traffic times like this, we're experiencing record traffic. All of our staff are dedicated to helping adopters in the building. We will answer and respond to calls an emails when possible. We recommend coming to the shelter in person.Q: Can you place an animal on hold for me?A: No, we do not offer holds.Q: Can I start the adoption process online and then come in?A: No, all adoptions are in-person only.Q: I don't want to drive to the shelter just to find out the pet I want to adopt isn't available.A: We understand! Unfortunately, during high-traffic weekends, we cannot provide other options to verify a pet's status. If you arrive and the pet you wanted to adopt is unavailable, there are still many great pets looking for loving homes!Q: If I am unable to adopt, will you extend the promotion?A: We cannot.
You can't put a price tag on love, but we are happy to offer promotions for reduced-fee adoptions when possible. If you're looking for your new, furry family member, check out our current promotions.
50% off Cat & Kitten Fees | Dec 6-10
Cat & kitten adoption fees are reduced 50% December 6-10! We're feline festive and it's a great time to adopt a new feline friend - or two!
Discounts for Military Service
It's our way of thanking those who have sacrificed. Every day, active-duty and veterans of US Military service receive 10% off adoption fees.
Rehoming services help pets find new homes without entering the shelter. To support rehoming in our community, HSSW is proud to partner with Home to Home. See a listing of pets currently seeking new homes in our community on our Home to Home listing.
Please note: the animals listed on Home to Home are not resident animals at HSSW. To adopt a pet listed with Home to Home, you must first register and then may contact the pet's owner to learn more. We are unable to provide any additional information or facilitate adoptions for pets listed on Home to Home.
Contact our team at [email protected]