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Lost & Found

Lost & Found

Assistance with lost and stray pets is available at our Vancouver and Longview campuses daily during regular business hours. Please note any temporary closures due to holidays.


Caring for cats in need

Stray Cat and Kitten Intake

Throughout the year, it is common for HSSW to meet or exceed our capacity to care for stray and lost cats. During these times, we will limit our intake to prioritize resources and care to those with the greatest need.

Current Feline Admission Status:

  • Level 2 | Space Limited - Accepting strays, with priority given to sick or injured lost cats & kittens

We utilize three capacity levels to indicate our current admission status: 

  • Level 1 | Space Available - Accepting healthy and sick or injured lost cats & kittens
  • Level 2 | Space Limited - Accepting strays, with priority given to sick or injured lost cats & kittens
  • Level 3 | At or Exceeding Available Space - Only accepting sick or injured lost cats & kittens

Additional Information

Find more information about how and when to help cats and kittens at the links below.

Stray Cats  Stray Kittens  Community Cats


Reconnecting with a Found Pet

Redemption Process

Lost pets redeemed from HSSW may have fees applied when redeemed. These fees are set by local jurisdictions. To learn more about the redemption process and fees, see below.

Redemption Process and Fees

Lost and Stray Hold Times

Animals reported as lost or stray are held for 3 days (without ID or microchip) or 5 days (if found with ID or microchip.) During that time, our staff actively call any available contact information available from licenses, ID, or microchip found on the animal. When a stray hold expires, animals will receive an evaluation and may be made available for adoption.

Redeeming your Found Pet

Our staff will accompany pet owners into our lost/stray pet area for in-person identification. If a pet is identified by the owner, we require additional verification of ownership to help ensure we are safely reuniting a pet with its family. The most common form of verification is microchip registration. If microchip registration is unavailable, additional forms of verification may be provided. 

  • County license information registered to the pet
  • One or more recent photos (preferably from multiple angles or including unique markings) to help identify the pet
  • Vet records of the pet

If the above methods of verification are unavailable, our team can provide additional support to assist with other methods of verification. If you have any questions, contact our team in advance at the information above or in person when reclaiming your pet. Once ownership has been verified, the person reclaiming the pet will need to provide a valid identification (photo ID preferred) and pay any applicable redemption and licensing fees.

Licensing Fees

Our staff is required to issue a license to any unlicensed animal being redeemed at our shelter. Licensing fees apply. Licensing and redemption fees are assessed by municipalities; HSSW staff are unable to reduce or waive fees.

Fees are charged upon redemption according to the location where the animal was found. All fees are set by municipal code to help cover the cost of impounding stray animals. All animals received as lost/stray will incur impoundment and boarding fees. Transportation, medical and licensing fees may also apply.

Vancouver, Battle Ground, Ridgefield, and La Center

Impoundment (in a 12-month period):
1st redemption - $25
2nd redemption - $50
3rd or more redemptions - $100

Boarding Fees:
Charged daily until redemption, including the day the animal arrives
$25/day - dogs, cats, small mammals

Medical Fees:
Charged when an animal requires immediate medical care during the stray holding period
$50 (or actual costs incurred)

Clark County

Impoundment (in a 12-month period):
1st redemption - $40
2nd redemption - $65
3rd or more redemptions - $115

Boarding Fees:
Charged daily until redemption, including the day the animal arrives
$25/day - dogs, cats, small mammals
$50/day - livestock

Transportation Fees:
Per animal, charged when the animal was brought to HSSW by a Clark County Animal Protection and Control Officer
$50/day - dogs, cats, small mammals
$50/day - livestock

City of Camas

Cats - Clark County impoundment fees apply
Dogs - See Below

Impoundment (in a 12 month period):
1st redemption - $40
2nd or more redemptions - $55

Boarding Fees:
Charged daily until redemption
$20/day

Quarantine Boarding Fees:
$10/day
*License fees must be paid via the City of Camas

City of Washougal

Cats - Clark County impoundment fees apply
Dogs - See Below

Impoundment (in a 12 month period):
1st redemption - $25
2nd redemption - $75
3rd or more redemption - $150

Boarding Fees:
Charged daily until redemption
$25/day

Quarantine Boarding Fees:
$10/day
*License fees must be paid via the City of Washougal

 

Fees are charged upon redemption according to the location where the animal was found. All fees are set by municipal code to help cover the cost of impounding stray animals. All animals received as lost/stray will incur impoundment and boarding fees. Transportation, medical and licensing fees may also apply.

City of Longview

Impoundment:
Redemption fee - $50

Boarding Fees:
Charged daily until redemption, including the day the animal arrives 
$25/day - dogs, cats, small mammals

Additional Redemption Fees:
Bite quarantine pick-up fee - $35
Bite quarantine holding fee - $12
Impoundment of barn animals fee - $500

City of Kelso

Impoundment:
Redemption fee - $300
Redemption fee per litter of puppies or kittens - $100
Redemption fee per small animal (rabbit, bird, etc) - $85

Boarding Fees:
Charged daily until redemption, including the day the animal arrives
$15/day - dog, cat, single litter of puppies or kittens, and any other animal

Medical Fees:
Charged when an animal requires immediate medical care during the stray holding period
Fees based on actual costs incurred by the City for necessary medical care.

Transportation Fees:
If provided at owner or custodian request or for livestock impounded off the property, actual costs incurred; $10 plus $.20 per mile traveled to locate and transport the animal, or actual costs, whichever amount is greater.

City of Castle Rock

Impoundment:
Redemption fee - $15 (any animal)

Boarding Fees:
Charged daily until redemption, including the day the animal arrives
$9/day - all animals

City of Woodland

Impoundment:
Redemption fee - $25

Boarding Fees:
Charged daily until redemption, including the day the animal arrives
$10/day - all animals

Additional Redemption Fees:
Quarantine Fee: $15

Unincorporated Cowlitz County 

We cannot accept stray or found animals from unincorporated Cowlitz County. For assistance, please contact Cowlitz County Sheriff – 360.577.3092, option 7 or 360.762.6800 (for non-emergency animal issues)

Licensing Fees

Unlicensed pets may require a licensing fee at the time of redemption. To learn more about these fees and how to license your pet, please visit our Licensing Information page.


Reuniting pets and people

Petco Love Lost

HSSW is a registered partner with Petco Love Lost - a free and easy way to search 200,000+ lost and found pets to help them return home.

The Petco Love Lost database includes pets reported lost or found by individuals as well as thousands of shelter partners across the country. By uploading a photo of your lost or found pet and reporting it in their system, that pet will be visible to owners searching for their pet – making happy pet reunions just a few clicks away.

Click the link below to submit your lost or found pet and find more resources to help unite pets with their families.

Petco Love Lost


We're here to help

Questions?

Vancouver Campus
[email protected] | 360.213.2621

Longview Campus
[email protected] | 360.577.0151